Daily Archives: June 22, 2019

Hyper Personalization – The holy grail of retail

This article first appeared in Singapore Business Review (SBR) The retail sales (excluding auto) in Singapore has been declining since 2014 on an average of 0.2% per year but the yearly decline is much faster in departmental stores and apparels at 0.7% and 0.4% respectively. This decline in retail spending is despite the household incomes ...
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